How to Track a Package Across Every Major Carrier
Whether you're waiting on an important delivery or keeping customers informed, tracking is one of the most valuable features modern shipping offers. Here's a complete guide to tracking packages across all major carriers — and what to do when things go wrong.
Tracking by Carrier
Tracking a USPS Package
USPS tracking numbers are typically 20–22 digits long. You can track your package at usps.com/track. USPS also offers Informed Delivery, a free service that sends you daily email previews of incoming mail and packages. This is especially useful if you're waiting on a package whose tracking number you don't have.
USPS tracking scan frequency is lower than private carriers — you may see gaps of 24+ hours between updates, particularly for First-Class packages moving through the postal network.
Tracking a UPS Package
UPS tracking numbers typically start with "1Z" followed by 16 characters. Track at ups.com/track. UPS offers highly detailed scan-by-scan tracking and lets you set up proactive email, SMS, or push notifications. The UPS My Choice free membership allows you to reroute packages, set delivery instructions, and receive more granular notifications.
Tracking a FedEx Package
FedEx tracking numbers are 12–20 digits. Track at fedex.com/tracking. FedEx offers some of the most detailed tracking in the industry, including estimated delivery windows by time of day. The FedEx Delivery Manager app lets you customize delivery preferences and receive real-time updates.
Tracking a DHL Package
DHL tracking numbers are typically 10–39 digits. Track at dhl.com/track. DHL's tracking is particularly strong for international shipments, providing detailed customs clearance status updates as your package moves through each country.
Universal Tracking Tools
Don't know which carrier has your package? Several tools can identify the carrier and track it automatically:
- 17track.net — Supports hundreds of carriers worldwide
- Parcelsapp.com — Solid multi-carrier tracker with clean interface
- AfterShip — Popular with e-commerce sellers, tracks 900+ carriers
Understanding Tracking Status Messages
| Status | What It Means |
|---|---|
| Label Created | Seller printed the label but hasn't dropped off the package yet |
| In Transit | Package is moving through the carrier network |
| Out for Delivery | Package is on the delivery vehicle today |
| Delivery Attempted | Carrier tried to deliver but nobody was available |
| Delivered | Package was scanned as delivered at your address |
| Exception | An issue occurred — weather, address problem, customs hold |
What to Do When Tracking Stops Updating
A stalled tracking status is frustrating but usually not cause for alarm. Here's a step-by-step approach:
- Wait 24–48 hours. Packages moving through major sorting hubs often go unscanned for a day or two.
- Check for service alerts. Weather events, holidays, or facility disruptions can delay scans. Each carrier posts service alerts on their website.
- Contact the carrier directly. After 5+ days without an update, call or chat with the carrier's customer service. Have your tracking number ready.
- File a missing mail search (USPS). USPS has a formal Missing Mail Search process at usps.com if your package is more than 7 days late.
- File a claim. If the package is confirmed lost, most carriers allow you to file a claim for the declared value or insurance amount.
Pro Tips for Better Tracking
- Always save your tracking number until the package is confirmed delivered.
- Sign up for carrier notification emails at time of label creation.
- For valuable items, require a signature at delivery to avoid "delivered" disputes.
- Take a photo of your packaged item before shipping — it helps with any damage claims.